It is important to note that Grace Counsellors are not trained as first responders. If you or another person are in a crisis or may be in danger - please click on this link Emergency Numbers to find someone who can provide you with immediate support.  


  • A safe space for you to unpack challenges you are struggling to work through on your own.
  • Short-term, goal orientated counselling with tools to help you


Are trained as Lay Counsellors.  

Give or their personal time to offer sessions in line with their availability.  They come in for specific sessions and are not based at the Counselling rooms all day.

Are NOT professional therapists and work within their skills to guide you through emotional, mental or spiritual issues.  If you have mental health diagnosis/major depression/complex PTSD they may recommend a referral to a Professional.


  • Are goal-oriented and you will be expected to work on the tools between sessions.
  • Are one hour in duration.
  • Are weekly and at the same time slot for a period of 5-8 weeks.



We refer to the following service providers for the following - please use the contacts provided:

  • Telephone counselling
  • We do not offer this service. Please use SADAG's 24-hour toll free line on 0800 456 789.
  • Minors 18 years and under
  • Please see
  • If funds are an issue please connect with the UKZN Psychology Clinic 0312607425 / or connect with
  • ChildLine on 0800 055 555.
  • Premarital counselling
  • We recommend couples connect with your Pastor.  If there are issues in the relationship that need to be resolved, we can assist.
  • Trauma or abuse counselling0
  • North Durban Victim Support on 066 483 8589. 
  • Open Door Crisis Centre on  031 709 2679.
  • Addictions and substance abuse
  • We refer addictions related requests to Project Exodus, our partners in Addictions Recovery.  
  • or call / WhatsApp 082 692 3999.
  • For recovery groups
  • To download the Project Exodus Recovery App,

  • Grief

  • For grief resources please click here.

  • Contact GriefShare         


Online counselling:   

  • On the secured Zoom platform
  • Sign up for free with the email address you have provided us
  • You will need a webcam enabled laptop or computer
  • A private and quiet space

In-person counselling at


How We Work

  • Counsellors work in pairs as far as  possible
  • Our counsellors work in pairs for accountability
  • As part of our Grace Counsellor Mentor Programme.
  • Waiting list
  • The more flexible you are with your available times, the easier it is to find counsellors for you.
  • Commitment from you to your weekly sessions
  • Once your time slot has been confirmed, you will be committing to attend weekly one-hour sessions, same day and time each week, for a period of 6-9 weeks.
  • Diarising your sessions
  • Our Counsellors plan around the sessions they have agreed to, so it is important that you do not miss the sessions.  They travel to the sites specifically for their counselling sessions.  
  • Online counsellors work the sessions into their day, so this is important for online cases too.
  • Donations for your sessions
  • We are a donations-based service to the community [recommended R100 or more per session, where people can afford].
  • These funds go towards the upkeep of our sites, providing resources, and upskilling our counsellors. 

Grace Counselling Support Groups - are free, and all are welcome:

  • Let's Just Talk!  Support  for those struggling with life issues / anxiety / depression:
  • Tuesdays 1600-1730 at Glenwood Presbyterian Church
  • Thursdays 1900-2000 at Grace Family Church Riverside Campus   
  • Addictions Recovery Support -  For those people who are struggling with substance abuse and their family and friends
  • Mondays 1830-2000 at Grace Family Church Riverside Campus [All]
  • Tuesdays 1830-2030 at Grace Family Church Ballito Campus
  • Wednesdays 1900-200 Online on Zoom, Meeting ID 66381030, Password: Restore [Supporters]
  • Saturdays [Spiritual Principles] 1900-200 Online on Zoom, Meeting ID 464717982, Password, Recover [All]

If after reading the above and you would like to apply for lay counselling with Grace, please click on the link below of the applicable request:




How to access public mental health services in South Africa

Enzo Sinisi, a clinical psychologist and practising psychoanalyst in Cape Town shares an in-depth look at how to access public mental health services.

South Africa (16 July 2020) – If you have reached the point where you know you need help, but you cannot access private health care and you aren’t sure where to turn next, then this article is for you. We will look at: 

  • What brings people to counselling and other mental health services?
  • What if you do not want to or are not able or ready to meet with a mental health professional?
  • How do mental health services in the public health system work?
  • How do you find nearby services?
  • In an emergency, what should you do?
  • What if a family member or friend needs to go to the hospital but refuses?

A useful site that was listed was

For more on this article, click here.